GreenConnect

a carpool mobile application designed to help busy mothers to free up their time while making positive environmental impact leveraging smart meter data

6 weeks - solo

2023

User Interface

GreenConnect

a carpool mobile application designed to help busy mothers to free up their time while making positive environmental impact leveraging smart meter data

6 weeks - solo

2023

User Interface

GreenConnect

a carpool mobile application designed to help busy mothers to free up their time while making positive environmental impact leveraging smart meter data

6 weeks - solo

2023

User Interface

Project Overview

Project Overview

Project Overview

Discover

  • Brief

  • Desk research

  • COM-B model

  • Problem statement

Define

  • Proto persona

  • IBM's Assumption matrix

  • User need statement

  • Story boarding

Design

  • MoSCoW Matrix

  • Site map

  • Wire frames

  • Lo-fi prototype

Deliver

  • Usability testing

  • Hi-fi app design

Discover

  • Brief

  • Desk research

  • COM-B model

  • Problem statement

Define

  • Proto persona

  • IBM's Assumption matrix

  • User need statement

  • Story boarding

Design

  • MoSCoW Matrix

  • Site map

  • Wire frames

  • Lo-fi prototype

Deliver

  • Usability testing

  • Hi-fi app design

Discover

  • Brief

  • Desk research

  • COM-B model

  • Problem statement

Define

  • Proto persona

  • IBM's Assumption matrix

  • User need statement

  • Story boarding

Design

  • MoSCoW Matrix

  • Site map

  • Wire frames

  • Lo-fi prototype

Deliver

  • Usability testing

  • Hi-fi app design

Save Energy and Time.

Save Energy and Time.

Save Energy and Time.

The Problem Space: The UK Household energy…

The Problem Space: The UK Household energy…

The Problem Space: The UK Household energy…

Prices

Prices

Prices

According to Ofgem (energy regulator), the energy price cap is expected to increase by 5% in January 2024. Average annual household bills will go from £1,834 up to £1,928

According to Ofgem (energy regulator), the energy price cap is expected to increase by 5% in January 2024. Average annual household bills will go from £1,834 up to £1,928

According to Ofgem (energy regulator), the energy price cap is expected to increase by 5% in January 2024. Average annual household bills will go from £1,834 up to £1,928

Consumption

Consumption

Consumption

Peak electricity hours are usually between 7 am to 11 am, and 5 pm to 7 pm depending on the time of the year. Fossil fuel or imported energy is most likely to be used during these hours

Peak electricity hours are usually between 7 am to 11 am, and 5 pm to 7 pm depending on the time of the year. Fossil fuel or imported energy is most likely to be used during these hours

Peak electricity hours are usually between 7 am to 11 am, and 5 pm to 7 pm depending on the time of the year. Fossil fuel or imported energy is most likely to be used during these hours

Eco footprint

Eco footprint

Eco footprint

Households are the main contributor to greenhouse emissions in 2021.

Households are the main contributor to greenhouse emissions in 2021.

Households are the main contributor to greenhouse emissions in 2021.

Attitude

Attitude

Attitude

The domestic Smart Meter adaptation rate in 2023 was 57%

The domestic Smart Meter adaptation rate in 2023 was 57%

The domestic Smart Meter adaptation rate in 2023 was 57%

Sources

Sources

Sources

97% of households have central heating and 87% of those use natural gases (Heatable, 2023). 42.1% of electricity generation in Q2 2023 came from renewables (which is good, but can be better!)

97% of households have central heating and 87% of those use natural gases (Heatable, 2023). 42.1% of electricity generation in Q2 2023 came from renewables (which is good, but can be better!)

97% of households have central heating and 87% of those use natural gases (Heatable, 2023). 42.1% of electricity generation in Q2 2023 came from renewables (which is good, but can be better!)

Brief: Selecting target group

Brief: Selecting target group

Brief: Selecting target group

Loyal Persona Mindset:

The ‘We’ Archetype 

Loyal Persona Mindset:

The ‘We’ Archetype 

Qualitative Family Persona

The Young Good Life Family

Qualitative Family Persona:

The Young Good Life Family

“Proud to be British and

critical to the system that appears to

support greedy corporates rather than

the individual”

“Proud to be British and

critical to the system that appears to

support greedy corporates rather than

the individual”

“Proud to be British and

critical to the system that appears to

support greedy corporates rather than

the individual”

Loyal Nationalist

Loyal Nationalist

Married couples in the UK

Married couples in the UK

Married couples in the UK

65,5%

65,5%

Families with dependent children

Families with dependent children

Families with dependent children

42,2%

42,2%

Barriers to behaviour change - COM-B model

Barriers to behaviour change - COM-B model

Barriers to behaviour change - COM-B model

I used the COM-B model to unpack the initial assumptions for barriers to behaviour change relevant to ‘The Young Good Life" family.

I used the COM-B model to unpack the initial assumptions for barriers to behaviour change relevant to ‘The Young Good Life" family.

Initial problem statement

Initial problem statement

Initial problem statement

" How might we design a mobile app that utilises smart meter data to encourage hectic parents to young children to reduce their domestic energy consumption and engage positively with climate action? "

" How might we design a mobile app that utilises smart meter data to encourage hectic parents to young children to reduce their domestic energy consumption and engage positively with climate action? "

" How might we design a mobile app that utilises smart meter data to encourage hectic parents to young children to reduce their domestic energy consumption and engage positively with climate action? "

Proto-persona: Busy Mother

Proto-persona: Busy Mother

Proto-persona:
Busy Mother

End Goals

End Goals

End Goals

  • To equip her children with knowledge and a sustainable mindset

  • To ensure a safe future for her children

  • To live a healthy and fun lifestyle

  • To balance work with home responsibilities while

  • making everyday life enjoyable

  • To equip her children with knowledge and a sustainable mindset

  • To ensure a safe future for her children

  • To live a healthy and fun lifestyle

  • To balance work with home responsibilities while

  • making everyday life enjoyable

  • To equip her children with knowledge and a sustainable mindset

  • To ensure a safe future for her children

  • To live a healthy and fun lifestyle

  • To balance work with home responsibilities while

  • making everyday life enjoyable

Experience Goals

Experience Goals

Experience Goals

  • To feel assurance and affirmation of being a responsible mother

  • To feel closely connected with her family and community

  • To feel rewarded for positive changes made

  • Wants energy saving to feel fair - everyone does their part

  • To feel assurance and affirmation of being a responsible mother

  • To feel closely connected with her family and community

  • To feel rewarded for positive changes made

  • Wants energy saving to feel fair - everyone does their part

  • To feel assurance and affirmation of being a responsible mother

  • To feel closely connected with her family and community

  • To feel rewarded for positive changes made

  • Wants energy saving to feel fair - everyone does their part

Key demographic

Key demographic

Key demographic

  • 35 years old & and working part-time from home

  • 2 young children Ben and Emma both 5 years old

  • Mainly in charge of drop off and pick up of the children

  • She is very involved in her children's learning and development

  • Has disposable income to resolve short-term problems

  • Relative high political participation is driven by a sense of injustice

  • She aims for an inductive parenting style where she uses reasoning and explanation to discipline or guide her children

  • 35 years old & and working part-time from home

  • 2 young children Ben and Emma both 5 years old

  • Mainly in charge of drop off and pick up of the children

  • She is very involved in her children's learning and development

  • Has disposable income to resolve short-term problems

  • Relative high political participation is driven by a sense of injustice

  • She aims for an inductive parenting style where she uses reasoning and explanation to discipline or guide her children

  • 35 years old & and working part-time from home

  • 2 young children Ben and Emma both 5 years old

  • Mainly in charge of drop off and pick up of the children

  • She is very involved in her children's learning and development

  • Has disposable income to resolve short-term problems

  • Relative high political participation is driven by a sense of injustice

  • She aims for an inductive parenting style where she uses reasoning and explanation to discipline or guide her children

Pain points and Frustrations

Pain points and Frustrations

Pain points & Frustrations

  • Anxious that she has not contributed enough to secure a sustainable future for her children.

  • Suspicious about the reliability of the sustainability advice she's receiving it due to a lack of immediate feedback.

  • Frustrated not to know if others are doing their part in energy-saving

  • Busy balancing home and work responsibilities with limited time for other commitments

  • Anxious that she has not contributed enough to secure a sustainable future for her children.

  • Suspicious about the reliability of the sustainability advice she's receiving it due to a lack of immediate feedback.

  • Frustrated not to know if others are doing their part in energy-saving

  • Busy balancing home and work responsibilities with limited time for other commitments

  • Anxious that she has not contributed enough to secure a sustainable future for her children.

  • Suspicious about the reliability of the sustainability advice she's receiving it due to a lack of immediate feedback.

  • Frustrated not to know if others are doing their part in energy-saving

  • Busy balancing home and work responsibilities with limited time for other commitments

Site Map

Site Map

Site Map

Wireframe

Wireframe

Wireframe